If you try to launch either JDLab2you or JD Pick-a-Pack and you see the error message “Could not create the Java Virtual Machine,” this is due to recent updates in the ordering software.
To fix the problem, follow these steps:
1. Delete your JDLab2You and JD Pick-a-Pack desktop icons. You will not lose any current or saved orders.
3. Follow the prompts to complete installation.
A new icon will be placed on your desktop. Use this new icon to re-start the software. In most cases this fix will make the programs much faster, and reduce Java “out of memory” errors on large orders.