A recent Windows 10 Update causes LabPrints projects to be hidden, and then deleted after 10 days if no action is taken. If you are a Windows 10 user, it’s important that you follow the steps below to prevent this from happening to you.
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A recent Windows 10 Update causes LabPrints projects to be hidden, and then deleted after 15 days if no action is taken. If you are a Windows 10 user, it’s important that you follow the steps below Before October 13th to prevent this from happening to you.
When building albums in LabPrints, a layout mistake can stop your album production in the lab. We hate to call you and tell you your album won’t ship on time, so be sure to check 3 things on every page:
1. Make sure that the background fills the entire page. When you have background node selected, the x and y coordinates should both be 0. The width and height will be the full size of your page.
JD has updated the Photoshop PSD guide layers for all our Sapphire Album and photo book hard covers. This includes guides for both regular and lay-flat books. These guides are the exact same dimensions we use to print your photo books, so you can be assured what you lay out is what we’ll print. This is especially important if you want to add text to the spine of your custom cover book.
Note that while the guides are exact dimensions on screen, high-speed printers will always slightly vary as the rollers pull the prints through the machinery. Therefore, you should always pay attention to the “safe lines” in our layout guides to insure that no important part of the image or text is lost.
The new guides have the word “-Studio” appended to each .PSD file name to make sure you don’t accidentally use the order versions.
If you use LabPrints Album Builder, you can now select JD Photo as the album manufacturer, then select either a Diamond, Romanco or Timeless album when creating a new album order. This lets you:
- Select from a list of album sizes JD stocks / prints (saves mistakes).
- Makes your pano page layouts truly WYSIWYG (what you see is what you get) and puts them in proper page order
- Makes it easier to use the album builder and slide show as part of an in-studio sales presentation
To use this new feature, follow these simple steps:
- Create your new album in LabPrints
- Select JD Photo as album company and your favorite album design and size.
- Complete your album order and send it to JD.
Diamond Album users – Instead of writing down your album details in the notes field, after you receive your order confirmation email from the lab, go to our new online album details page at http://www.jdlab.com/albums/ . Here, you can quickly check a few boxes to send us your album details like cover design, gilding, etc. (not only is this faster, but you won’t miss any of the available album cover options).
Romanco / Timeless Album users – For now, continue to add any extra album details in the notes field.
Links to the ROES, LabPrints, and ImageQuix training videos are now available on the training center page on our website.
These 3-5 minutes videos teach you all the basics you need to know to get up and running with the software.
Over the next few months, we will be releasing additional videos recorded from our training classes that will teach more in-depth topics.
If you are a LabPrints user, please take the time to upgrade to version 5.11.4. There is a bug in older versions of LabPrints that can delay your order being printed and returned.
To see which version of LP you are running, click Help | About LP Digital Studio from the menu.
- Normally, when you start LP you should see a message saying that there is an update available. If you’ve been ignoring this message, please complete the upgrade.
- Depending on how many versions back you’re running you may be asked to upgrade 2-3 times until your software is current.
- If you don’t see that message, click the Tools menu, then click “Check for Updates” If updates are found, follow the prompts.
- If the software does not find updates, but you are still not running Version 5.11.4 or higher, click here to go to our website and reinstall LabPrints. After installation it should auto-update.
Upgrading LabPrints will never remove your old orders, orders in process, or force you to re-enter an order.
LabPrints holiday reposting is a HUGE event for Storefront customers. Not only does LabPrints make it very easy for you to repost your past events, they also send out a message to past customers letting them know their event is available!
How it works: You will be presented with a list of all your events. You select the events and price list to use for reposting. All customers who have made previous purchases or submitted favorites, will be sent an e-mail notifying them that their event has been reposted. If you have questions please read the FAQ.
This is a free service for LabPrints online storefront customers.
- Book pages have two sides. If you don’t submit an image for both sides, we can’t be sure whether you ran out of images, or if you forgot to finish the order before you sent it in. Either way, you’ll get a call from customer service that may hold up your order.
- Bound books with less pages than the minimum aren’t aesthetically pleasing. They just look wrong. Instead of building a book you might not be proud to show, we’d rather give you a minimum page number.
Note that if you run out of pages to finish a book, you have a couple of options:
- Re-design your photo book so that you meet both the minimum number of pages and have an even number of pages.
- Submit blank, ruled, light-colored or white jpg images as pages at the end of the book. For example, on a student photo book you could put a text node at the top of the final page that said “Memories” or “Autographs”.
That’s why I was amazed when I saw that LabPrints now offers a tool called LP Image Aligner for only $89 dollars. This is basically the same digital imaging technology originally created for the defense department to stitch map photos together.
Sure, you could find a separate program to do the same thing, but if you are already a LabPrints user, the built-in integration – combined with LabPrints constant upgrades – makes this program a steal. LabPrints users can try it out for free for 30 days before they decide to purchase.
If you’re a wedding photographer not already familiar with LabPrints, I strongly urge you to check it out. When used as part of a studio projection selling system, I guarantee it will make you more money on every sale.
Image (c) Tom Wall Photography