A couple of times a year a customer will call and say “my computer died. I installed ROES/LabPrints on my new PC, but how do I get my work back?”

There are actually three answers to this question: how to backup ROES, how to backup LabPrints, and how to backup your images.

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If you use LabPrints Album Builder, you can now select JD Photo as the album manufacturer, then select either a Diamond, Romanco or Timeless album when creating a new album order. This lets you:

• Select from a list of album sizes JD stocks / prints (saves mistakes).
• Makes your pano page layouts truly WYSIWYG (what you see is what you get) and puts them in proper page order
• Makes it easier to use the album builder and slide show as part of an in-studio sales presentation

To use this new feature, follow these simple steps:

1. Create your new album in LabPrints
2. Select JD Photo as album company and your favorite album design and size.
3. Complete your album order and send it to JD.

Diamond Album users – Instead of writing down your album details in the notes field, after you receive your order confirmation email from the lab, go to our new online album details page at http://www.jdlab.com/albums/ . Here, you can quickly check a few boxes to send us your album details like cover design, gilding, etc. (not only is this faster, but you won’t miss any of the available album cover options).

Romanco / Timeless Album users – For now, continue to add any extra album details in the notes field.

Links to the ROES, LabPrints, and ImageQuix training videos are now available on the training center page on our website.

These 3-5 minutes videos teach you all the basics you need to know to get up and running with the software.

Over the next few months, we will be releasing additional videos recorded from our training classes that will teach more in-depth topics.

If you are a LabPrints user, please take the time to upgrade to version 5.11.4. There is a bug in older versions of LabPrints that can delay your order being printed and returned.

To see which version of LP you are running, click Help | About LP Digital Studio from the menu.

• Normally, when you start LP you should see a message saying that there is an update available. If you’ve been ignoring this message, please complete the upgrade.
• Depending on how many versions back you’re running you may be asked to upgrade 2-3 times until your software is current.
• If you don’t see that message, click the Tools menu, then click “Check for Updates” If updates are found, follow the prompts.
• If the software does not find updates, but you are still not running Version 5.11.4 or higher, click here to go to our website and reinstall LabPrints. After installation it should auto-update.

Upgrading LabPrints will never remove your old orders, orders in process, or force you to re-enter an order.

LabPrints holiday reposting is a HUGE event for Storefront customers. Not only does LabPrints make it very easy for you to repost your past events, they also send out a message to past customers letting them know their event is available!

How it works: You will be presented with a list of all your events. You select the events and price list to use for reposting. All customers who have made previous purchases or submitted favorites, will be sent an e-mail notifying them that their event has been reposted. If you have questions please read the FAQ.

This is a free service for LabPrints online storefront customers.

Labprints is having a special that includes various modules up to 50% off their list price.

LP Standard–$199 ($330 VALUE)

• Easy way to design and send orders directly to our lab
• Fastest way to design matted and flush album pages
• Includes LP Album Builder and LP Composite Designer

LP Advanced–$269 ($578 VALUE)

• Build beautiful composite images and album pages, then export them as high-res Photoshop files
• Project images and frames in actual size to clients. Great for up-selling
• Includes LP Production Studio and LP Projection Tool

Note that LabPrints integrates with Lightroom and PhotoOne Studio Management software.

While I can vouch for ROES as an excellent all-around ordering tool, when used effectively as a studio sales presentation tool for wedding photographers, I can guarantee LabPrints will make your studio much more profit than the software costs. If you need to bump up your average wedding order, you need to invest in LabPrints.

I have a friend in real estate that creates awesome panorama photos of the houses she has for sale. She pays a $30 per month subscription fee to use the software.

That’s why I was amazed when I saw that LabPrints now offers a tool called LP Image Aligner for only $89 dollars. This is basically the same digital imaging technology originally created for the defense department to stitch map photos together.

Sure, you could find a separate program to do the same thing, but if you are already a LabPrints user, the built-in integration – combined with LabPrints constant upgrades – makes this program a steal. LabPrints users can try it out for free for 30 days before they decide to purchase.

If you’re a wedding photographer not already familiar with LabPrints, I strongly urge you to check it out. When used as part of a studio projection selling system, I guarantee it will make you more money on every sale.

Image (c) Tom Wall Photography