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Order Tracking 
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Step 1

Click here to sign up for FREE

If you are a new customer, we will automatically assign you a new account number. Existing customers should use their current 4-digit JD account number. You must sign up for a ROES account to send your orders to the lab.

Step 2

Print your Welcome Email

Keep it in a safe place. It contains your customer account number. You must have this to send your orders to the lab (or to reinstall ROES on a different computer).

Already a client?

Lookup Your Account

Step 3

Click here to install ROES

After installation, enter your JD customer number in the "My Information" window in ROES. If you are a new customer, we will give you a courtesy phone call before we ship your first order.

Want to learn how to order using ROES? Watch a video, read our FAQ or sign up for our online training webinars.

Contact the lab for a quick response to any questions or problems you have with the ROES software.

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