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Testimonials JD Photo Lab makes me feel like I am their ONLY customer! Always professional, fast and courteous when I email or call with one of my "crazy" questions. Rush orders - NO PROBLEM with them. It sure makes my job a lot easier! Becky I asked for a large print to be sent back in time to display it at a wedding. I sent in the order on Monday and got it Wednesday along with all the other orders I had sent. I knew that they would mark the order as "RUSH" and not charge me extra. Now, I do not EXPECT such treatment as a usual thing, but I certainly APPRECIATE it! Gary Seraphinoff I just received the acrylic covered wedding album. It turned out wonderful. I Love the Romanco Album, the Timeless album and the Simple Elegant book. I showed family and friends they are all impressed. I can't wait to show my "brides". I'm sure we will be making some sales now that they can actually see and feel the high quality of the albums. Susan
The prints we picked up yesterday are GREAT!!! Thank you so much. They are just wonderful. I will proudly display them at my studio. Kim Thank you so much for the basketball order. I was prepared to sort and label the groups of prints. You guys did it. Thank you so much for awesome service. It makes a huge difference. Kim Garred I wanted to Thank You all for the great job that you did on my competition prints this year. The black and whites especially received compliments on the sharp black & white's and the clearness of the coating. You really out did yourselves. Carol Fabrizio Thanks so much for the quick turnaround on the holiday cards. They look great, and are packaged nicely! I was able to get my clients’ last minute orders to them, and even got my own personal cards in the mail so they’ll arrive before Christmas. Betsy's Photography Studio Just wanted you to know I just received my first "brag" book and absolutely love it... my client, and everyone I've showed it to loves it as well! Quality is excellent ... I'm including it in every photo session from now on!!! Stelick Photos Thanks so much for the great job on this wedding page order! I luv luv luv it! Having JD Color perform all the image corrections made it so easy for me. Nice! Please give my kudos to everyone involved. Kingsbury Photography Thanks so much to you and your staff for "Hand Delivering" my photos. It is not often that you witness this over the top service. Thank you again. I am happy and my client is extremely impressed by the pictures. Again it is teamwork that makes success! Doug Kress The book arrived and is absolutely fabulous!! We are so excited to present it this weekend at my sister’s 50th party. Thanks sooooooo much for pushing the production through on such a short time table! I have already passed your web site along to at least 5 friends. Hopefully we can pay back the wonderful service... Jeanne Chapman I LOVE the website you’ve provided for clients to view the greeting cards! That’s exactly what I was looking for, thanks!! Michelle Garcia Thank you so much for helping us when our ROES was down! That customer service is what really separates you from the rest. There are labs with lower prices but you folks are really something. I was a customer for another lab for 20 years (I tend to be loyal to my venders) and while the product delivered to us was almost always great, if you wanted ANYTHING above and beyond, you had better be prepared to reach for your checkbook! Thanks Again,Gary Seraphinoff I look forward to receiving the prints. So far every single print I've received from JD has been stunningly awesome! I'm really happy ... and preparing to send more images sometime this week. Anne I can't tell you how much I appreciate your customer service. It was really outstanding so thank you again! I received them today and they are just perfect! Christy Buggia Thank you! Jinnie Corthell Just wanted to thank you for the incredible chance to purchase large 20 X 30 prints for my studio. I love them, and my clients have been very impressed. While I am still a very small company, these large format photos are making a very large impact. Renee I just wanted to say a big THANKS for rushing a large canvas print order recently. Great customer service, as usual. Color and density was perfect on a large wedding order I got today from you also Gary Seraphinoff Max and EVERYONE at JD Photo: Thanks for your help, your customer service is exemplary. I made the right choice when I changed labs! The Singer canvas arrived today and it looks great! Thanks for your help; please pass my thanks along to the lab. The other canvas (flower kids) came too, and it looks wonderful! Love those canvas wraps!! I just wanted to email you because of how impressed I was with the order I just received! I haven’t ordered quantity wallets before this order… and I was just so amazed to find the included wallet boxes… it was really impressive, honestly. I haven’t had a lab pay that much attention to the little things …ever. (I already told 2 photographers how amazing my lab is specifically because of the wallet boxes …they were impressed). I’m looking forward to getting that sample photobook also… I really liked the UI and am looking forward to getting to see the finished product… it’ll be just one more thing for me to brag about JD Photo! I have been so happy with everything I've ordered so far - you guys are amazing!!! Thanks again. Thanks for all of your help - our business wouldn't be as successful without you and the rest of the JD crew! I looked back over my order and see that I was not very clear in my instructions.... I apologize.... I must have been quite tired. Thanks you for calling to clarify. This is what makes JD such a good lab. Thank you so much! I'm really looking forward to receiving these prints. Please thank the photographer for me. I appreciate his work! Just wanted to say thanks for your help. I got the 11x14 yesterday and was able to slap the call tag on the dented print's box and run it out to the UPS driver before he left my driveway! You should get it early next week. I'm so happy with this lab! You certainly make my job easier. We are actually in the process of moving to Texas…I would still like to do business with JD as I have been more than happy with you all! Or should I say Y'All?!? I was in the middle of sending a low-res file rather than the high res for the enlargement, and I was worried that since I cancelled the upload if you would get it or not. Thanks for having such an easy to work with process. You guys are the greatest! With a little coaching from you & Tom, I might become a photographer!!! I would like to say I just got my order they were a black family. It was wonderful. I had sent the same order to another lab twice and the people came back looking like pumpkins. I will be sending them an extra print I have ordered along with their prints to show them how it should be printed. I loved all my photos. Thanks for the good work. Thank you, Julie. You have great customer service there. I just wanted to mention that a good friend of mine, Diana Hadsall, referred me to you guys and said that you are the absolute best and your quality is second to none, so I am excited! Thank you for checking with us on that issue before you printed it. We really appreciate the customer service that you are giving to us... it has been quite a new learning experience since we have changed our entire studio over to digital this year. Thanks again! Just got my first order delivered. WOW! I am so happy with the results. You guys are incredible! Wendy Towle Thank you for the great skin tones and quick turn around! Renee I just wanted to say that the customers really liked the Grad invitations and you did a good job. Thanks. Shelli Colosky, Colosky Photo Every one at JD absolutely amazes me in a very positive way. The General Manager at Auto City Speedway, Greg Yost, passed away last week and I put together two 20x30 posters for all the folks at the speedway to see and to sign so we could give them to the family this Saturday. I placed this order, called to say I desperately needed it by Saturday and I'll be danged if JD had them printed and UPS delivered them the day after I ordered it!!!!!!!!!! Amazing!!!! I am so thankful to all you folks for such wonderful quality and service. You have more then exceeded my expectations!!! Please thank everyone there that touched my order and tell them THANK-YOU!!!!!!! Skip Konkle - JSK Motorsports, Davison The reason I am responding here is to thank you for letting me know that a file did not get sent, as you just never know when I may think I sent one and then not have it received by you folks. What a WONDERFUL service you offer here. Thanks!!! Skip Konkle - JSK Motorsports, Davison Thank you for asking about our satisfaction with your services. This is a first for us. I used another lab for almost 30 years and was never asked even though we did approximately 3 million over that time. I am very pleased with JD and everyone who I have come in contact with has been very helpful. Heidi and Vicki are real gems and wonderful customer service reps. Right now we are new to your services and appreciate your efforts. We are still working on working within your system. For the most part we like our prints rich and warm and I'm sure when you get to know us better that's what we'll get. Thank you for taking the time to ask how we liked JD. The answer is WE DO. Phil and Jackie Spangle I would like to thank you and everyone at JD for the best pictures. My client was thrilled and she will probably need me to buy more for her. I had several people at my work compliment on how great the pictures looked and want me to take pictures of them & their family. I can't thank you guys enough and this means more business for you & I. Hi Tom – and anyone who helped with them, Keep up the good job in this crazy Holiday rush, Thanks. Wally |
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